We want you to love your BABOON as much as we love your BABOON. If you aren’t happy with your order for any reason, we want to make it right. Here’s how we can help: You may return your BABOON for a full refund within 30 days from the receipt of original order. BABOON will be sad but will get over it, because BABOON knows that sometimes it just doesn’t work out. BABOON will accept back items that are in new condition, unused, unaltered and free of any damage by the customer. Items must be in their original packaging. Items cannot be returned after 30 days from the receipt of the original order. To make a return, please craft an email and send it to support@baboontothemoon.com. We’ll get back to you asap with a return label to print and use on your item. Note that we are currently not accepting returns if there was a time machine involved.