Make sure your package is protected en route; whether it’s mixed up on the truck, mishandled by a shipping carrier, or stolen while you’re at work, Extend handles it for you.
If your order hasn’t shipped, contact the retailer to adjust the order. If the order has already shipped, a refund cannot be provided.
It’s simple. Contact Extend online 24/7 at https://www.extend.com/contact-us or by phone at (877) 248-7707. Most issues are resolved in minutes and after approval, Extend will send you all the details to resolve your issue.
A manufacturer’s warranty does not cover accidental damage. Extend provides extended protection after the manufacturer’s warranty expires and covers accidental damage, such as spills or breaks.
Life happens. We've got you covered after the manufacturer’s warranty expires through your chosen coverage term.
It’s simple. Contact Extend online 24/7 at https://www.extend.com/contact-us or by phone at (877) 248-7707. Most issues are resolved in minutes and after approval, Extend will send you all the details to resolve your issue.
When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.
If you return your product, we return the amount you paid. Depending on how much time has passed since your purchase, you may receive a prorated refund, less any paid claims.
Baboon to the Moon’s Limited Lifetime Warranty covers defective product and manufacturer error. Extend Product Protection additionally covers accidental damage and extended protection.
